Frequently Asked Questions
Everything you need to know about shopping with Retrograde Supply Co.
How long will it take for my order to ship?
Most orders are processed within 1-3 business days. Domestic shipping typically takes 3-7 business days, while international delivery times vary by destination.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a claim.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Do you offer international shipping?
Yes, Retrograde Supply Co. ships worldwide. Please note that customs fees and import duties are the responsibility of the customer.
How should I care for my Retrograde garments?
To preserve the quality of our fabrics, we recommend machine washing cold with like colors and hanging to dry or using a low-heat tumble setting.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer flexible payment options through Shop Pay Installments.